Trust
Your data security is our priority
Customers own the data they enter. Adjunto is the technical partner that protects it, with encryption, European infrastructure and GDPR compliance.
Data in the European Union
Primary data is stored in Frankfurt, on Supabase's European infrastructure. When a subprocessor has a presence outside the EEA, GDPR safeguards apply.
Encryption in transit and at rest
All communications use TLS. Data at rest is encrypted. Sensitive profiles, such as Doctor, require strengthened authentication.
GDPR compliant
The customer is the controller; Adjunto is the processor under Article 28. Data Processing Agreement (DPA) available.
1. Who operates Adjunto
Adjunto is operated by Adjunto Tech, Lda., a Portuguese company headquartered in Torres Novas (NIPC 519470036). Customers own the data they enter into the platform; Adjunto acts as a technical processor under Article 28 GDPR (see next section). All data protection requests are handled through privacidade@adjunto.pt.
2. Customers own the data they enter
When a customer (the club or any user, including coaches or technical staff on the Adjunto One and Adjunto Base plans) enters data about athletes, members, teams, injuries or finances into the platform, that CUSTOMER is the Data Controller. Adjunto acts exclusively as a PROCESSOR, under Article 28 GDPR, processing the data only on the customer's instructions.
In practice:
• The customer can export its data at any time
• The customer can terminate the contract and request deletion of the data
• Adjunto does not use customer data for any purpose other than delivering the service
We provide a Data Processing Agreement (DPA) with the mandatory clauses of Art. 28(3) GDPR, on request at privacidade@adjunto.pt.
3. Where your data lives
Primary data of clubs and athletes is hosted on Supabase servers in Frankfurt (Germany), within the European Union.
Where subprocessors are based outside the European Economic Area (essentially parent companies in the US), the safeguards in Chapter V of the GDPR apply: adherence to the EU-US Data Privacy Framework (DPF), Standard Contractual Clauses (SCC) and additional technical measures, such as encryption in transit and at rest.
4. Encryption and access control
We apply appropriate technical and organizational measures:
• TLS on all communications between your browser and Adjunto
• Encryption at rest in the database
• Profile-based access control (coach, coordination, board, secretary, doctor)
• Strengthened authentication for profiles with access to sensitive data, particularly the Doctor profile
• Regular backups
• Continuous security monitoring
5. Athletes' and minors' privacy
Most athletes in youth clubs are minors. We treat this with special care.
• Minors' data: the legal basis is defined by the customer as the data controller. In Portugal, Law no. 58/2019 sets 13 as the minimum age for direct consent. For younger minors, the customer must ensure guardian consent.
• Health data (Clinical module): processed only in the context of sports practice, with access restricted to the Doctor profile. Assignment of this profile is the customer's responsibility and should be limited to professionals bound by secrecy.
• No automated individual decisions with legal effects on data subjects are made (Art. 22 GDPR).
6. Subprocessors supporting the service
We work with a small set of specialized providers, all subject to contractual obligations of confidentiality and GDPR compliance.
Supabase
Primary database
European Union (Frankfurt)
Vercel
Website hosting and aggregate traffic analytics
EU; DPF/SCC safeguards for US components
Railway
Backend hosting
European region; DPF/SCC safeguards where applicable
Stripe
Payment processing
Stripe Payments Europe (Ireland); DPF/SCC for US components
Resend
Transactional email
DPF/SCC where applicable
Google Workspace
Corporate email and support request management
Google adheres to the DPF
Google Analytics
Website usage statistics
Anonymized IP, enabled only with consent; Google adheres to the DPF
7. 72-hour breach notification
If a data breach occurs affecting data processed on behalf of a customer, we notify the customer (the controller) without undue delay and, in any case, within a maximum of 72 hours after becoming aware, under Article 33(2) GDPR.
8. We never sell data
We never sell, trade or transfer personal data to third parties for marketing, advertising or any other commercial purpose. This is an absolute guarantee. Our business is subscription software, not data monetization.
9. Your rights as a data subject
Data subjects have the right to:
• Access to personal data
• Rectification of inaccurate data
• Erasure ("right to be forgotten")
• Restriction of processing
• Objection to processing
• Portability in a structured format (CSV or JSON)
• Withdrawal of consent at any time
For data we process directly (account, communications, billing): privacidade@adjunto.pt.
For data about you entered by a customer of the platform (for example, by your club, coach or technical staff on the Adjunto One or Adjunto Base plans): contact that customer first, as they are the data controller.
Need our Data Processing Agreement (DPA)?
Reply within 72 business hours. We speak Portuguese, Spanish and English.
Last updated: May 31, 2026